Refund policy

If it wasn't useful, you get your money back. Email help@example.com within 14 days of buying and we'll refund you in full. You don't need to give a reason.

How it works

• Email us from the address you bought with, or include your order number (it starts with “ord_”).
• We refund to your original payment method. We aim to action refunds within 2 business days; your bank may take 5 to 10 business days to show it.
• You can ask for a refund of one item (for example an add-on) or the whole order.
• When an order is refunded, access to the refunded items ends.

Charged in error?

Add-ons are only ever charged when you tap the button that states the price. If you believe you were charged for something you didn't choose, tell us and we'll refund it straight away.

Your legal rights

This policy is in addition to any rights you have under consumer law where you live, including the Australian Consumer Law and UK and EU consumer rules. Nothing here limits those rights.